There are a few things to consider before you choose a hosting plan. We'll try to cover some of the basics here, but if you have any questions, feel free to contact us (hosting @ masterwebcreations.com).

If you plan on developing your own pages, or learning to write code, whether it is basic HTML or more structured programming like C++, does the hosting company have support if you have a question or a problem?

Master Web Creations can provide some help and guidance in some areas, but not all. We can guide you in the direction you need to take, but we do not yet provide support for C++. We can help install CGI scripts in Perl and troubleshoot Javascript among other things.

Is there tech support in emergency situations, for example, if the site goes down?

Master Web Creations has been providing hosting to small businesses for nearly four years. We do not provide 24-hour customer support, as we are still growing (we host or provide other services to 10 companies or web site owners as of July, 2007). We do, however respond to email inquiries as quickly as possible.

What are the hosting company's email policies or practices?

We do not support or promote SPAM, but if you are interested in email newsletters, contact us and we can help. In maintaining your email account, if you intend to use one of the web-based email services, we suggest you keep your mailbox clean, to minimize space used. Otherwise, use your favorite email software to download it to your computer. We also provide a SPAM blocker and email filters free of charge.

Are there extra fees involved for exceeding my monthly bandwidth limit?

Master Web Creations will not charge you extra for anything that you were not previously made aware of. While you have quotas and limits on each account, you will receive an email notification of approaching your limits. Should you exceed any limit, we will contact you and discuss any options you have for either increasing your limits or adding monthly fees when those limits are breached.

How do I know how much space I need?

Files including graphics, html pages, documents and scripts all consume disk space. If you have or design a graphic-intensive or very large site with more than 50 web pages and additional documents, you should purchase a medium-sized account. If you expect a lot of traffic to your site, for example 500 or more visits per month, you should purchase a large account, or contact us regarding your specific needs to possibly purchase extra bandwidth, if you don't plan on using a lot of disk space.

 

For more free computer help, hints, and tips, visit MalekTips, or check out Master Web Creations' Help Section